Privacy Policy

Last Updated: July 16, 2025

At Clothlyst (https://clothlyst.com/), your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or make a purchase from our online store.

1. Who We Are

Clothlyst is an online women’s clothing store based in Lahore, Pakistan, offering a variety of stylish items including night suits, track suits, gym suits, and tops — all designed with comfort and style in mind.

2. What Information We Collect

We collect the following personal data to provide and improve our services:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information (Cash on Delivery only, no online card processing at this time)
  • Date of Birth
  • IP Address
  • Cookies and Usage Data

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders
  • To send order updates and promotional emails
  • To improve website functionality and performance
  • To provide customer support
  • To deliver advertising and retargeting campaigns
  • To prevent fraud and ensure website security

4. Payment Processing

We currently accept Cash on Delivery only. All order-related charges, including delivery fees, must be paid at the time of delivery.

5. Third-Party Services We Use

To help us operate efficiently and improve your experience, we may use the following third-party tools:

  • Analytics: Google Analytics
  • Advertising: Facebook Pixel, Google Ads
  • Shipping Providers: TCS and Leopard Courier (within Pakistan)

These third-party services may collect data according to their own privacy policies. We recommend reviewing their terms for more information.

6. Email Communication

If you subscribe to our email list, you may receive promotional emails, offers, and updates. You can unsubscribe at any time by following the link in our emails.

7. Cookies and Tracking

We use cookies to enhance your shopping experience, gather website analytics, and serve relevant ads. By using our website, you consent to the use of cookies.

8. Data Security

We take your privacy seriously. Our website uses SSL encryption to protect your data during transmission. Additionally, customer data is stored securely using encrypted databases.

9. Children’s Privacy

Clothlyst does not sell to or knowingly collect information from children under the age of 13. If we learn that we have inadvertently collected such data, we will delete it promptly.

10. Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections or deletion of your data
  • Opt out of marketing communications at any time

     

To exercise these rights, please contact us at support@clothlyst.com.

11. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

13. Contact Us

If you have questions or concerns about this policy, please contact us at:

Clothlyst
Email: support@clothlyst.com
Location: Lahore, Pakistan
Website: https://clothlyst.com/